The Heritage Pattaya Beach Resort-Sha offers 248 air-conditioned rooms with refrigerators and flat-screen televisions. Choose from Deluxe, Ocean View, Garden View, Lagoon, or Junior Suite categories, all featuring private balconies with sea or garden views. Rooms include a 32-inch LCD TV with cable programming and DVD player, large bathtub with shower, LAN & Wi-Fi access, and in-room safe. Junior Suites provide additional space with a choice of sea or pool views.
Dining Options
The hotel's restaurant serves lunch and dinner on a terrace with pool and sea views. The menu includes local Thai dishes and international favorites. A beachfront café offers casual dining options. The bar/lounge and poolside bar serve drinks throughout the day and evening.
Leisure & Facilities
The resort features multiple outdoor swimming pools with hot tubs, including a children's pool with water slides. The beachfront location offers snorkeling and windsurfing. The spa provides massage, body exfoliation, and facial treatments. Other facilities include a fitness center, sauna, kids club, and Internet cafe. The property is surrounded by tropical gardens with sandstone sculptures.
Location & Transportation
Located in South Pattaya on Dong Tan Beach, the resort is 2.5 km from Walking Street Pattaya and 2.5 km from Jomtien Beach. Pattaya Water Park is 500 meters away. U-Tapao Rayong-Pattaya International Airport is 50 km from the property. Pattaya Beach Road shopping areas are within easy reach.
Services & Amenities
Services include 24-hour room service, free Wi-Fi in all rooms and public areas, facilities for disabled guests, and dry cleaning/laundry. The conference center accommodates events for up to 400 guests. The front desk provides complimentary newspapers and concierge services. Parking is available on site.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I had a mixed experience at the hotel. The rooms were spacious, super clean, and stylishly decorated, featuring state-of-the-art amenities. However, the service was lacking, with unhelpful staff. The location was convenient, being close to the beach but needing transport to get into Pattaya or Jomtien. The dining options varied from disaster to nice, and the facilities were decent.
Rooms
8.0
The rooms were spacious, super clean, and stylishly decorated with state-of-the-art amenities.
Service
5.0
The service was inconsistent, with unhelpful and overworked staff.
Location
7.0
The location was convenient, being close to the beach but requiring transport to reach Pattaya or Jomtien.
Dining
6.0
The dining experience varied from a disaster to nice.
Facilities
7.0
The facilities were decent.
Aaron
United States,
March
2024
9.0/10
My stay at the hotel was wonderful with its fantastic location right by the beach and close to various restaurants. The rooms were clean, comfy, and the staff was super friendly, enhancing the overall experience. On the downside, the dining options could be improved for a better experience. The well-maintained pool area was a great spot to relax. The pricing was fair, but having to pay separately for Wi-Fi was a minor inconvenience.
Rooms
9.0
The rooms were clean, spacious, and stylishly decorated, offering direct access to the large pool with beautiful ocean and beach garden views.
Service
9.0
The service from the staff was top-notch, very friendly, and always helpful throughout my stay.
Location
10.0
The hotel's location was perfect, just next to the beach with a relaxing atmosphere, a big pool, and even a separate pool for children, providing a serene beachfront experience.
Dining
8.0
The dining experience was great, with a huge dining area and a wide selection of choices to cater to different preferences.
Facilities
9.0
The hotel facilities were impressive, especially the very large pool with lovely ocean and garden views, making it a perfect spot to unwind and enjoy the surroundings.
Alvin
United States,
February
2024
9.0/10
I couldn't have been happier with my stay at this hotel. The rooms were spotless and cozy, and the staff was incredibly welcoming. Although the dining options were a bit limited, the pool area was a great place to relax. The pricing was fair, but be prepared for unexpected additional charges.
Rooms
9.0
The room I stayed in was incredibly clean, spacious, and had a beautiful view of the pool and beach garden. The big bath was a nice touch, and the bed was super comfortable. The TV had a wide range of channels to choose from.
Service
9.0
The service I received was top-notch. The staff were always friendly, helpful, and attentive, making sure my needs were met. They truly went above and beyond to ensure my comfort.
Location
10.0
The location of the hotel was simply stunning, with easy access to the very large pool and the gorgeous ocean views. I enjoyed the relaxing atmosphere and being able to walk right to the beach. Just a perfect spot!
Dining
8.0
Although the dining options were a bit limited in terms of variety, the quality was excellent. I found the food to be delicious, especially the barbecue options. However, more choices would have been welcomed.
Facilities
9.0
The facilities at the hotel were fantastic. Everything was well-maintained, and I particularly enjoyed spending time at the pool area. It was a great place to unwind and enjoy the surroundings.
beach views
limited dining
Angela
United States,
December
2023
8.6/10
My stay at this hotel was fantastic, offering a prime location next to the beach and close to a variety of restaurants. The rooms were clean and comfortable, and the staff was incredibly friendly. While the dining experience fell a bit short with limited breakfast choices, the well-maintained pool area was a delight. The pricing was reasonable, although the separate charge for Wi-Fi was a drawback.
Rooms
8.0
The rooms were spacious and modern, providing access to the huge pool from the patio.
Service
9.0
The service was efficient and the staff was always polite and swift in addressing any issues.
Location
10.0
The location, being right on the beach, offered a relaxing atmosphere with a large pool and separate children's pool.
Dining
7.0
The dining options were average, with some room for improvement in variety, but the home-baked Alentejo bread was a standout.
Facilities
9.0
The hotel facilities were top-notch, with a focus on cleanliness and comfort throughout.
clean
limited dining
Samuel
United States,
December
2023
7.6/10
The hotel rooms are spacious, super clean, and stylishly decorated with a great ocean view and a lovely pool. The service was friendly, but there were some issues with laziness and overcharging. The location was peaceful and relaxing, though not perfect for beach lovers. The dining experience could have been better due to lazy service. Overall, the facilities were good, providing a great experience despite some minor drawbacks.
Rooms
9.0
The rooms are spacious with minimalist decor and offer a great view of the ocean.
Service
7.0
The service was friendly overall, but there were some instances of laziness and overcharging.
Location
8.0
The location is peaceful and relaxing, but not ideal for beach lovers. It is close to some local amenities.
Dining
6.0
The dining experience could have been better due to lazy service.
Facilities
8.0
The hotel facilities were good overall, providing a great experience.
George
United States,
December
2023
8.6/10
I had a wonderful stay at the hotel, with great views of the pool area, garden, and the sea in the background. The room I stayed in was spacious and had direct access to the large pool, offering breathtaking ocean and beach garden scenery. I rarely experienced any noise issues during my stay.
Rooms
10.0
The room was amazing, overlooking the beautiful pool area, garden, and the sea. It was spacious and offered direct access to the large pool with stunning ocean views.
Service
8.0
The staff at the hotel were very nice and helpful throughout my stay. They were always willing to assist and make my experience pleasant.
Location
9.0
The location was absolutely relaxing with a large pool and a separate area for children. While the beach right outside was not the best, the hotel's setting was serene with a walking path leading to the water.
Dining
7.0
The dining experience at the hotel was pleasant with delicious traditional regional home-made products. However, some items were of poor quality and seemed a bit disorganized.
Facilities
9.0
The hotel offered excellent facilities for relaxation and leisure activities. The pool area and amenities provided a comfortable and enjoyable stay.
James
United States,
November
2023
8.0/10
The hotel rooms provide direct access to the very large pool with nice ocean and beach garden views, offering a spacious and minimalist decor that I loved. The rooms feature a big bath, comfortable bed, and a TV with plenty of channels. However, some service aspects were lacking, with an overworked staff and attempts to charge for minor items. The location is perfect, close to the peaceful beach and away from the hustle and bustle of the city. The dining experience was varied but had some issues with lazy service. Overall, the facilities were great, providing ample amenities for a comfortable stay.
Rooms
9.0
I loved the view of the ocean and nice pool from my room. The spacious layout and minimalist decor created a relaxing atmosphere. Having a balcony and a DVD/CD player added to the comfort.
Service
7.0
While the service overall was quite pleasant, there were instances of the staff appearing overworked and a bit obnoxious. However, the issue with trying to charge extra for minor items was promptly resolved.
Location
9.0
The location was perfect, just a stone's throw away from the beach, providing a peaceful setting away from the city's commotion. Additionally, being close to local amenities like bars, restaurants, and clubs added convenience.
Dining
7.0
The dining area was expansive with a wide array of dishes to choose from. However, there were instances of lazy service that detracted a bit from the overall experience.
Facilities
8.0
The facilities were top-notch, offering everything needed for a pleasant stay. The hotel amenities were well-maintained and added value to the overall experience.
Marty
United States,
October
2023
7.8/10
The hotel offers spectacular views and spacious rooms that can easily fit 3 king size beds. The direct access to the pool with ocean and beach garden views from the best room in the hotel is a unique feature. However, the service can be inconsistent with both exceptional and unhelpful staff members present.
Rooms
9.0
The rooms are large, reasonably comfortable, and provide a fantastic view. The best room in the hotel offers direct access to a very large pool with beautiful ocean and beach garden views.
Service
7.0
The staff went out of their way for a special occasion, but some members were unhelpful and seemed disinterested in assisting guests.
Location
8.0
The location is one of the largest seen in Thailand, just gorgeous with convenient access to the beach. However, the immediate beach outside is not as nice, and transportation may be needed to explore Pattaya or Jomtein.
Dining
7.0
The dining experience offers indulgent pastries and a buffet that was acceptable but not outstanding. The distant horizon view adds to the meal ambiance.
Facilities
8.0
The hotel provides a range of amenities and facilities to enhance the stay, making it a comfortable choice for visitors.
Daniel
United States,
August
2023
6.8/10
I was pleasantly surprised by the hotel's location, being right on the beach and conveniently close to various dining options. The rooms were spacious, modern, and had a fantastic view, offering a comfortable stay. The service from the staff was top-notch, although there was an unexpected issue with an extra charge request. The dining experience left much to be desired with limited options, and the facilities were not up to par for a 4-star hotel.
Rooms
8.0
The rooms were clean and wide, providing a comfortable and enjoyable stay with a fantastic view.
Service
8.0
The service from the staff was very good and friendly, ensuring a pleasant experience overall.
Location
7.0
The hotel's location was right on the beach, offering a relaxing atmosphere with a large pool, but transportation was needed to explore beyond the immediate area.
Dining
5.0
The dining options were not up to standard, with limited choices that did not meet expectations for a 4-star establishment.
Facilities
6.0
The facilities were lacking compared to what one would expect from a 4-star hotel, impacting the overall experience.
Herbert
United States,
August
2023
7.2/10
I absolutely loved my stay at this hotel! The rooms are so spacious and beautifully decorated with a minimalist style, plus the view of the ocean from my room was just breathtaking. The pool was a great addition to enjoy during the day. However, the breakfast was just okay, could have been better.
Rooms
9.0
The rooms are very large and feature state of the art amenities. They are super clean, stylishly decorated, and the bathrooms are huge with both a tub and shower.
Service
5.0
The service was a bit disappointing as the staff's English was not great, and they didn't seem eager to assist. It took a while to get attention at the pool bar for any orders or help.
Location
8.0
The location is perfect, just close to the beach and not too far from local attractions. The big pool and separate children's pool made it very relaxing, although the immediate beach area isn't the nicest.
Dining
6.0
The dining options were not as good as expected. The breakfast was only okay, but the dining area was spacious with plenty of choices.
Facilities
8.0
The facilities were great, offering a comfortable and luxurious experience overall.
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The Heritage Pattaya Beach Resort-Sha22.08
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23.08.2025
